KEGEL warrants that lane machines and replacement parts will be manufactured free from defects in material and workmanship under normal use and service. Except as stated below, KEGEL shall repair or replace, at its factory or authorized service station, any lane machine or replacement part ("Warranty Item") which, within ONE YEAR after the date of installation by an authorized KEGEL Distributor, has been determined to be defective upon examination by KEGEL. For ATLAS Lane Machines, KEGEL shall repair or replace, at its factory or authorized service station, any lane machine or replacement part ("Warranty Item") which, within eighteen (18) MONTHS after the date of installation by an authorized KEGEL Distributor, has been determined to be defective upon examination by KEGEL. In no event shall the Warranty coverage be more than twenty-four (24) months from the date of shipment from KEGEL's factory.
In the contiguous United States, the bowling center or end-user will be responsible for requesting Warranty Items from KEGEL and must return Warranty Items directly to KEGEL, following the required procedures. KEGEL will pay reasonable freight charges to deliver and receive Warranty Items from the bowling center. KEGEL will not be responsible for any "expedited" shipping charges. Customer will be invoiced for Warranty Items that are not promptly returned per the required procedures.
Outside the contiguous United States, the bowling center or end-user will be responsible for requesting Warranty Items from the DISTRIBUTOR and must return Warranty Items directly to the DISTRIBUTOR, following the required procedures. KEGEL will compensate the DISTRIBUTOR for reasonable freight charges to deliver and receive the Warranty Items from bowling center and to return them to KEGEL. Under no circumstances will KEGEL be responsible for any "expedited" shipping charges or taxes and duties.
This Warranty shall not apply to any lane machine repaired or altered outside of KEGEL's factory, or authorized service station, in any way, or where replacement parts have been installed in the lane machine other than KEGEL approved replacement parts, or where the lane machine has been subjected to misuse, negligence, accident or abuse.
KEGEL reserves the right to inspect and make the final decision on any claim under Warranty which it deems questionable. KEGEL's liability under the Warranty expressed above is limited to repair or replacement; KEGEL shall have no liability for any and all incidental or consequential damages or costs.
KEGEL DISCLAIMS ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
KEGEL KOMFORT BONUS WARRANTY PROGRAM
The KEGEL Komfort Bonus Warranty program provides Sanction Technology™ customers additional protection on costly components after the initial standard Warranty expires. By accepting the KEGEL Komfort Program, the owner will receive an additional 18-month Warranty by committing to use KEGEL Chemical Products exclusively in their lane machine. This includes Conditioner, Cleaner and Cloth for the first three (3) years of operating the machine. To accept the program, simply check the box on the front of the Warranty card.
In the event that a selected part should fail, a verification process will be initiated with the cooperation of the assigned Distributor to confirm that the requirements of the program have been met. If sufficient documentation cannot be provided, the customer shall be responsible for the cost of the replaced components.
his Warranty program will follow the same guideline as our standard Warranty that accompanies the purchase of a KEGEL lane machine.
